The Sales Jam
Posts
Warning: If You Don’t Practice These 5 Habits, You’re LOSING Sales

Warning: If You Don’t Practice These 5 Habits, You’re LOSING Sales

October 28, 2023

Are prospects clawing to escape you? Are you closing deals at the speed of molasses? Chances are there’s a flaw in your process, stemming from your workplace habits. Let’s fix that…

In Today’s Jam🎯

Sales Preview: 2024 statistics that will change the way you look at sales.
If you don’t practice these 5 habits, you’re losing sales.
Tune up follows: Nick Cegelski & Cynthia Barnes.
Game Changers for the week.
Remote Sales Jobs of The Week
The Art of Negotiation per The Office

Sales Lab🔬

These 2024 statistics will change the way you look at Sales

Customer Experience

86% of buyers will pay more for a great customer experience. Source: superoffice.com
Customers will pay a premium of up to 13% (and as high as 18%) for luxury and indulgence services on account of receiving great customer service. Source: PWC
49% of buyers have made impulsive purchases after receiving a more personalized experience. Source: globenswire.com
81% of businesses cite customer experience as a competitive differentiator. Source: superoffice.com.

Customer Churn

72% of customers will share a positive experience with 6 or more people. Source: slideshare.com
1-3 companies will leave a brand they love after just one bad experience.
91% of customers completely abandon a brand after two or three negative interactions.

Funny story? Sometimes a bad experience is a case of a company simply failing to follow up. Check out this article on how many companies make that mistake.

By Thesalesjam.com

If You Don’t Practice These 5 Habits, You’re Losing Sales🧾

A good salesperson is enthusiastic, insightful, and adaptable. And while we can argue that some folks are predisposed to possess these traits, no one masters them without years of practice. In other words, it’s our habits that determine how we perform and therefore our ability to achieve. Failure to develop good habits is a surefire way to miss quotas, chase off prospects, and flat-out suck at your job.

Here are five habits you’ll want to practice to make sure that isn’t you:

Identify and stick to buyer personas: If you don’t know your buyers, then you don’t know their challenges. In other words, you can’t help them!

Know your product: If you don’t know your product, you can’t know if a prospect is a good fit.

Use a measurable, repeatable sales process: If your process isn’t refined, you’ll encounter frustrations more than success. Translation: you’re not closing.

Review your pipeline objectively: If you don’t understand what parts of the sales process need ironing out, you’re hardly improving.
Find shortcuts and hacks: Hard work is overrated. Find the quickest, most effective ways to help more clients and close like crazy. The point is to help people, not burst a blood vessel.

If any of these look foreign to you, maybe head on over to HubSpot for the full breakdown. There are 21 additional habits that deserve your attention (and application). Read it here.

Tune Up Follows💪📱💻

Nick Cegelski

Cegelski is the host of 30 Minutes to President’s Club, a podcast that focuses on practical sales tactics. His content on LinkedIn reflects this as well, as Cegelski is all about straightforward ways to improve the sales process. He also shares content from his podcast on his profile. If you want straight-to-the-point, zero-fluff, sales advice, follow him here.

Cynthia Barnes

If you’re looking for a woman-centric take on sales, and what it takes to be successful, it’s hard to do better than Cynthia Barnes, the founder of the National Association of Women Sales Professionals (NAWSP). She shares plenty of insight on how to deal with diversity in the tech space, and tips on building out a customer base. Give her a follow.

Game Changers of The Week🔥🍾

Launching a B2B sales business? Don’t go in blind. Here’s what you need to know to build your B2B sales team in 2024.
Meeting a deadline is one thing. Doing it while tending to several stakeholders is a whole other ball game. Here are some great insights from the Sales Evangelist Podcast.
AI isn’t going to put you out of business. But someone using it will. Find out why.
SaaS North doesn’t just have impressive copy splashed across their website, they’ve got the resources to back it up. Canada’s leading SaaS conference, attendees get a front-row seat for tactical breakdowns, networking, and tons more. Learn more about it here.